Términos y condiciones

Privacy and security policies

LarvIA is committed to the security of its users' data. For this reason, we establish the terms in which we use and protect the information that is provided by users when using the website.
When requesting to fill out the personal information fields with which you can be identified, we do so ensuring that said information will be used in accordance with the terms of this privacy and security policy; however, it may be modified without prior notice, so it is recommended to continually review this page in order to ensure that you agree with its terms.

Customer information

We collect various data when you use the website or make a purchase of a product on our site or voluntarily subscribe to our Newsletter. We may collect personal information such as, but not limited to: name, contact information, email address, telephone numbers, demographic and/or credit card information.

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, contests or promotions and to improve our products and services. As for As possible, emails will be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled at any time. moment.
LarvIA is highly committed to fulfilling the commitment to keep your information secure.
We use the most advanced systems and constantly update them to ensure that there is no unauthorized access to it.

E-commerce privacy

LarvIA guarantees that the information entrusted by you will be protected in strict accordance with the law, and will not be susceptible to sale, exchange, transfer, or provided to any third-party company for any reason without your consent, other than to companies that maintain a business relationship with LarvIA, unless it is judicially requested or necessary in order to fulfill a request and/or transaction, for example, to send an order. Read more about this in our privacy policy. confidentiality and use of the Information Generated.

Use of cookies

The LarvIA website uses cookies, which improve access to our site and identify frequent visitors. However, this use of cookies is in no way related to any personally identifiable information in our site. Read more about this in our Terms and Conditions.

Links to third parties

The LarvIA website may contain links to other sites that may be of interest to you. Once you click on these links and leave our website, you accept the terms and conditions of the new website, which is no longer under our control and therefore we are not responsible for the information that you provide to that page. Web. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.


We use the email address you provided to send you information and updates related to your order, occasional company news, related product information, etc. If at any time you would like to “UNSUBSCRIBE” from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


By using our site, you consent to our privacy policy.

Any worry

If you have any concerns regarding these privacy and information security policies, please contact our office by phone (+593) 96 932 1657 or email info@larvia.ai, it will be a pleasure to assist you.


By subscribing or submitting the required information, you accept and agree to the conditions of this privacy and security policy.

Terms and Conditions

These General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the website www.larvia.ai (hereinafter the Website), of which they are the owners; Jaime Alfredo Rodríguez Andrade, holder of RUC 0993258083001, with address at Duran, km 6.5 via Duran Tambo, in the city of Duran. (hereinafter THE COMPANY).


By accessing, consulting or using the Website, Users (“you”, “you” or “user”) agree to comply with the terms and conditions established in this Agreement. If you do not agree to be bound by these terms and conditions, you will not be able to access or use it.
THE COMPANY reserves the right to update this Contract whenever they deem it appropriate. Consequently, we recommend that the User periodically review the modifications made to the Contract each time they enter it.

User requirements

The user must respect at all times the terms and conditions established in these general conditions of use of the portal. Expressly, the User states that he or she will use the portal diligently and assuming any responsibility that may arise from non-compliance with the rules.
The Website and the services related to it are offered exclusively to an audience over 18 years of age. If you are a minor, you are not authorized to use this Website.


All material displayed or offered on the Website, among other examples, graphic material, documents, images, videos, illustrations, software (together, the “Content”), is the exclusive property of THE COMPANY that provides said material. . The texts of the products were compiled from the pages of the participating brands with the intention of being displayed on the Website as a guide.
All trademarks, service marks and logos (hereinafter, the “Marks”) displayed on the Website are the exclusive property of THE COMPANY and their respective owners or partners.
All trademarks, service marks and logos (hereinafter, the “Marks”) displayed on the Website are the exclusive property of THE COMPANY and their respective owners or partners.


All product prices indicated on the website do not include VAT and other taxes that may apply. The prices, contests and promotions displayed on the Website are unique and exclusive to this medium, they do not apply to other company channels.


Once payment is confirmed by the issuing credit card or bank transfer or automatic debit, the service will be activated within a period of 24 to 72 hours. The payment method will be through credit cards accepted by our payment button and bank transfers or automatic debits. It can be current or deferred, with interest with debit and credit cards with the VISA, Mastercard, Discover, American Express, Diners, Electron, Maestro, Visa Portafolio and Mastercard Portafolio logos.


Product delivery

THE COMPANY undertakes to deliver the service without interruptions 365 days a year, with the exception of planned, preventive or corrective maintenance on the system, which will be notified.

Delivery term

When the order and payment are placed and have been confirmed by our system, the activation of the service will be processed within a maximum period of 72 business hours.

User data and technical service

At the beginning of the service, it is necessary for the Client to create the respective users to use the application and assign the balances of the photos. THE COMPANY will provide the technical support and help requested through the respective channels. THE COMPANY may use the Client's data for commercial and testimonial uses. For more details, enter and read the Confidentiality and Use of Generated Information Policy.

Right of return

According to article 45 of the Organic Law of Consumer Defense, Consumers will have the right to return the product, up to 72 hours after receiving it, as long as the nature of the product/service allows it and the condition is the same. in which it was received. At which point, once it has been verified that the product/service is in the same reception conditions, THE COMPANY must refund the value of the product, discounting the corresponding shipping costs.

Address and applicable legislation

These Terms and Conditions of Use of the Platform are accepted in the Ecuadorian territory, in accordance with its general and sectoral regulations. Its adoption implies the exercise of your free will and that the relationship that arises from this document will be governed in all its effects by its content and, failing that, by Ecuadorian commercial law.


THE COMPANY acts as a distributor and guarantees that the products and services sold on the Website comply with the legal requirements for use and distribution, in addition that they are in perfect condition and do not present defects or hidden defects that could make them dangerous. or unsuitable for normal use.


In the event that any clause of these Conditions of Use is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of this contract.
THE COMPANY may not exercise any of the rights and powers conferred in this contract, which will not imply in any case the waiver thereof unless expressly recognized by THE COMPANY or the website or prescription of the action that corresponds in each case.

Full acceptance of the terms

The Consumer expressly declares to be of legal age, and to be legally able to use the Platform and to enter into commercial transactions that may be generated with THE COMPANY; Likewise, it states that it has provided real, truthful and reliable information; Therefore, you expressly and unequivocally declare that you have read, understand and accept all the conditions and obligations of this Terms and Conditions of Use of the Platform contract, for which you undertake to fully comply with the duties, obligations, actions and omissions expressed here.


If in doubt, please contact our office by phone (+593) 96 932 1657 or email info@larvia.ai, it will be a pleasure to assist you.

Confidentiality Policy and Use of Generated Information

The user authorizes Larvia to use the Photographic Samples and the Information Generated with the exclusive purpose of having it analyzed by Larvia to improve the functioning of the Platform and the provision of the Service, particularly for the following uses:

- Internal data management
- Preparation of statistics
- Algorithm Improvement
- Improved customer experience
- General Comparative Analysis
- Others that do not compromise the client's privacy

Without prejudice to the foregoing, LarvIA undertakes to maintain the strictest confidentiality with respect to the photographic samples and the information generated by virtue of the provision of the Service in favor of the Client, and not to use such information for purposes other than those indicated in the section precedent, confidentiality and non-doing obligations that will be in force for a period of five years from the date of termination of this contract.